Below is a collection of questions often asked by property managers, homeowners, maintenance staff and purchasing departments when contracting with Lotus Cleaning Co.

If you still need an answer to your building maintenance question contact us here for a prompt response.


  1. What kinds of insurance do you carry and what are the coverage limits?
  2. How much pressure is used to clean with your pressure cleaning equipment?
  3. What is your lead time for equipment and materials?
  4. What warranties/guarantees/disclaimers/provisions do you offer?
  5. Is your company in compliance with OSHA and ANSI laws?
  6. Do you offer payment terms?
  7. Do you offer discounts?

 

1. We carry $2,000,000 in Commercial General Liability from Nautilus Insurance, $1,000,000 in Automobile Liability from Owners, $1,000,000 in Worker's Compensation from ACE Group.

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2. The commercial pressure washers we use are rated at 3200 PSI. For most applications, we use 25 degree tips which reduces the operating pressure of the machine. These levels are safe for your surface and will not cause pitting or leave marks.

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3. Lead time for most materials or chemical is next day through a local supplier or in stock already. Special restoration chemicals may take up to a week to arrive depending on quantity. Equipment lead time can be 1-2 days for most common needs like boom or articulating lifts. More complex equipment like a swing stage or scaffolding can take 3-4 business days.

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4. We offer a complete satisfaction guarantee on all work performed. If you find a problem with the quality of our work or damage to your property please don't hesitate to call immediately. Our only disclaimer is that we are not responsible for previously damaged windows, doors, precast concrete, cast in place concrete, stone or brick. Additionally, we are not to be held responsible for interior water leaks due to damaged seals or gaskets. Other provisions are on a specific basis. For instance, a job where concrete is to be sealed may carry an additional warranty guarantee from the manufacturer of the sealer product.

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5. Lotus Cleaning Co. is in compliance with all OSHA and ANSI laws and our employees are trained to meet and exceed these standards. For high rise work we utilize a mobile roof anchor system that is fully OSHA approved, and approved ropes, harnesses, and belay/safety devices.

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6. We offer payment terms to our commercial clients at normal Net 30 terms. We do not offer payment terms to residential customers. Payment is requested at the time of completion for all residential jobs.

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7. We do offer discounts through bundling and/or long-term contracts. For instance, you may end up saving more money by getting window cleaning and pressure washing at the same time, or by signing a 3-year window cleaning contract as opposed to a one time clean.

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